Ontic Privacy Policy
Last Updated: June 2024
PRIVACY POLICY & NOTICE OF U.S. PRIVACY RIGHTS
This Privacy Policy tells you about how Ontic Technologies, Inc., a Delaware corporation (“Ontic”), collects and uses information about you (“personal information”) that we receive while you access our website, web application or other products or services that link to or reference this Privacy Policy (collectively, the “Services”), and rights regarding that personal information. Diligence is important for protecting the privacy of personal information, so we may periodically update this Privacy Policy when we establish new personal information practices, adopt new privacy policies and in any other circumstances when it seems appropriate to do so. We do not knowingly attempt to solicit or receive information from children.
1. Personal information we collect
We have collected the following statutory categories of personal information in the past twelve (12) months:
| Categories of personal information | What we collect | Source |
| Identifiers | Name, email address, mailing address, and phone number | Directly from you or from third-party sources |
| Commercial information | Subscription records | Directly from you |
| Internet or network information | Browsing and search history | Directly from your device |
| Geolocation data | IP Address | Your device |
| Inferences | Inferences about preferences and behavior | Directly from you or from third party sources |
| Other personal information | Company name, job title | From instances when you interact with us online, by phone, or mail in the context of receiving help through our help desks or other support channels; participation in customer surveys or contests; or in administering the Subscription Service. |
| Customer records information | Name, email address, IP address, telephone number | Directly from you or from third party sources |
The business and commercial purpose for which we collect this information are described in Section 2 below.
2. How we collect and use your personal information
A) How you give us personal information
When you access our Services, we may collect personal information about you that includes, but is not limited to, data about the device that you are using to interact with our website, your browsing actions and patterns. We collect this information by using cookies, server logs and similar technologies. We may also collect information that is provided by you, such as your name, employer’s name, work address, email address and telephone number.
We process this personal information to obtain information about our website and interest in our products and Services, to enable you to request information from us, to communicate with us, and to be contacted by us. We do not and will not sell the personal information that we collect from you through the Services.
To the extent legally applicable, Ontic relies on your consent, fulfillment of contract, and/or legitimate interest as the lawful basis under GDPR Article 6 for processing the personal information that we collect in this manner.
If you are using our Services as a client (“Client”), we may process personal information in the course of our business relationship with you, which may include any personal information provided to us by you or your authorized end users (“Client Users”) to process in connection with the Services or information collected by us on your behalf (collectively referred to as “Client Data”). Any Client Data is controlled by the respective privacy policy of the Client. If you are a Client User or other individual who wants to learn more about your information as contained within Client Data, we encourage you to review the privacy policies and/or notices of the relevant Client for more information about their privacy practices.
B) Publications
Ontic may offer information and content, such as white papers, through this website. This content may include or involve original content and content from and links to news feeds and blogs that are produced by others. This means you may be able to follow a link from our website to a third party’s website to obtain content that is relevant and useful to you. When you do this, you will be leaving our website. Ontic is not responsible or liable for content provided by these third-party websites or personal information that they may gather from you.
C) Contacts and Inquiries
You may wish that Ontic contact you or provide information that may be helpful to you. For example, visitors to our website may have questions about our products and services or would like to be contacted by a member of our sales or support staff.
To request that Ontic contact you, provide you with helpful information, or both, you may submit personal information including your first name and last name, company name and address, work email address, and work phone number. We will not share this information with any third party except as necessary to fulfill your request and to store your information in our cloud-hosted databases. We may rely on third parties on a contract basis to process your personal information for purposes of fulfilling your request.
You may, at your own option, choose to subscribe to ongoing news, product, and other updates, which may be considered direct marketing. You may choose to subscribe or unsubscribe at any time. Please note that if you have set your browser to block cookies, this may have an impact on your ability to unsubscribe. If you have any difficulties managing your email or other communication preferences with Ontic, please Contact Us.
We use Google Analytics to track how often people access our website and content. We use this information in the aggregate to understand what content products and services may be useful or interesting so that we can better meet your needs. Please see the paragraph titled “Analytics” below for more details.
We may occasionally conduct website-based surveys that we may use for various business purposes. When doing so, we do not track individuals but look at information in the aggregate only. Participation in surveys is voluntary.
D) Your correspondence with Ontic
If you correspond with us by email, the postal service, or other form of communication, we may retain such communications and information and use it to respond to your inquiry or to keep a record of your complaint, request, or otherwise. If you prefer that we do not contact you or that we delete your personal information, please Contact Us.
Note: if you ask us not to contact you by email at a certain email address, we will retain a copy of that email address on a “master do not send” list in order to comply with your no-contact request.
E) Information We Receive from Third-Party Sources
Ontic may obtain information about Clients, potential customers, and their users from third-party companies, such as market data enrichment services, including contact information, company size or industry, or activity of certain enterprise domains. In limited circumstances, we may also obtain information from third-party advertising partners who deliver ads, such as whether you clicked on or engaged with an ad they showed you.
3. Purposes for processing your information
Sometimes our legitimate interest is in processing data to better understand the needs, concerns, and interests of our Clients and potential customers. Ontic has a legitimate interest in maintaining certain personal information about those who communicate voluntarily with us. We also have a legitimate interest in monitoring and protecting the security of our information, systems, and network, in conducting research and product development, in marketing and commercial activities, and in ensuring that our website’s content is presented most effectively to you and for your device. We may also rely upon your consent to collect and use your personal information.
4. What happens if you don’t give us your personal information?
You may enjoy access to the content on this website without giving us your personal information or you may enter only the minimal amount of information that we request (for example, name and contact information). Giving us some personal information is necessary if you would like us to contact you, provide you with additional information, or to enable us to authenticate your identity if you log in to access Ontic’s products and Services. You may opt in or opt out of receiving marketing communication at any time.
5. Use of the Ontic Website
Our Services collects certain information automatically and stores it in log files. The information may include Internet protocol (“IP”) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of this website, including a history of the pages you view. We use this information to help us improve our Services and better understand our visitor’s interaction with it. We may also use your IP address to help diagnose server problems, administer our website, analyze trends, track visitor movements, and gather broad demographic information that helps us identify visitor preferences. We have a legitimate interest in understanding how our clients, prospective clients, and visitors use our website. This insight helps us better design our Services, present content, and develop and offer better products and services.
A) Cookies and web beacons
To make the Services work better and to help us provide you with useful information, we place small data files called cookies on your device.
What is a cookie? Cookies are small text files that are set in your computer or other device’s memory by websites that you visit. When you return to a website or visit a different one that recognizes one of your stored cookies, the cookie gives the website helpful information about your prior activity and preferences.
Cookies we may use. We use cookies on the Services for various reasons, such as to help us improve your user experience and to better understand how visitors interact with our website and how various pages are visited.
Activity Tracking. We sometimes use Activity Tracking Cookies to keep track of your activity and preferences (like form field values) when you visit, interact with, and return to our Services. We may also use these cookies for website security. Our Activity Tracking cookies do not store personally identifying information, only a unique identifier.
| Cookie Names | Purpose | Expiration | 1st / 3rd Party |
| Attribution Cookie (_ppcMktoCmp) | This cookie is set by Marketo with an ID from the link that brought you to the page. | 30 days | 1st Party |
| Marketo Munchkin (_mkto_trk) | This cookie is set by Marketo. This allows a website to track visitor behavior on the sites on which the cookie is installed and to link a visitor to the recipient of an email marketing campaign, to measure campaign effectiveness. Tracking is performed anonymously until a user identifies himself by submitting a form. | 2 years | 1st Party |
| Marketo Email – 404 | This cookie tracks when email recipients receive a 404 error. | Session | 1st Party |
Analytics. We use Google Analytics cookies to collect general information about how visitors use our Services. Google may transfer this information to third parties to have it processed or when required by law. Information about Google Analytics cookie privacy is available at https://support.google.com/analytics/answer/6004245. You may opt out of the use of cookies by Google Analytics at https://tools.google.com/dlpage/gaoptout.
| Cookie Names | Purpose |
| _ga _gid _gcl_ _gclxxx _gac_ dc_gtm_UA-xxxxxxxx | These cookies collect anonymized information about how visitors use our website. This information helps us improve our website by letting us know things like how many people visit our website and how they found it. |
Targeting Cookies. These cookies are set by us and our partners to provide you with relevant content and to understand the content’s effectiveness. They may be used to collect information about your online activities over time and across different websites to predict your preferences and to deliver more relevant messages to you. These cookies also allow a profile to be built about you and your interests and enable personalized messages to be shown to you based on your profile.
| Cookie Type | Source | Purpose |
| tuuid | Demandbase | This cookie is used for analytics and advertising services provided by Demandbase products. |
| tuuid_lu | Demandbase | This cookie is used for analytics and advertising services provided by Demandbase products. |
| _adroll | AdRoll | This cookie is used to track user interactions with AdRoll advertisements and the websites where these ads are displayed. It enables us to deliver more relevant ads to users. |
| _adroll_shared | AdRoll | This cookie facilitates cross-device tracking, allowing us to understand user behavior across various platforms, including mobile devices and desktops. |
| bscookie | Used for remembering that a logged-in user is verified by two-factor authentication and has previously logged in. | |
| lang | Used to remember a user’s language setting to ensure LinkedIn.com displays in the language selected by the user in their settings. | |
| bcookie | Browser Identifier cookie to uniquely identify devices accessing LinkedIn to detect abuse on the platform. | |
| lidc | To facilitate data center selection. | |
| UserMatchHistory | LinkedIn Ads ID syncing. | |
| fr | Deliver, measure and improve the relevancy of ads. | |
| _gads | Enables sites to show Google ads and is used to improve advertising and provide ad delivery or retargeting. |
To limit collection of this information from mobile devices, including location data, please visit your device’s settings to set the “Limit Ad Track”, “Location Based Services,” or other similar feature on your device. You can also make choices about data collection for certain companies by visiting an industry consumer choice platform such as the NAI (https://optout.networkadvertising.org/) or DAA (https://optout.aboutads.info/). If you do not allow these cookies, you will continue to receive advertising, but that advertising may be less tailored to your organization’s interests.
Third-Party Website Cookies. Third parties may set cookies on our website to monitor visitor behavior, demographics or to personalize marketing. If you access content hosted by a third party (e.g., YouTube videos, Whitepapers) embedded in or linked to our site, those content and link providers may set their own cookies. We cannot control third-party cookie placement, even if you access the content or link from our website.
| Cookie Names | Purpose |
| __atssc bkdc bku loc mus na_id na_tc ouid ssc uid uvc | These cookies are set by a third-party vendor to collect personally identifiable and non-identifiable usage information and to enable visitors to share content with networking and social sharing platforms. Aggregated non-personally identifiable information is used to create reports showing website usage to help us improve our website, which we may share with third parties. They are stored in browsers under the domains addthis.com and bluekai.com. The third party’s privacy policy is available at http://www.addthis.com/privacy. |
| __atuvs __atuvc | These cookies enable website visitors to share content with third-party networking and social sharing platforms. |
| IDE permutive-id permutive-session | These third-party cookies are used for advertising measurement and personalization. They are stored in browsers under the domain doubleclick.net. The third party’s privacy policy is available at http://www.addthis.com/privacy. |
How to Control and Delete Cookies. You can use your browser to disable some of the cookies that we use. Instructions for doing so may be located under your browser’s “Help,” “Tools” or “Edit” menus. Disabling a cookie does not delete it from your browser. Cookies must be deleted manually. If you disable or delete a cookie, the information previously collected by that cookie may still be used, but we will not use that cookie to collect any new information from you.
B) Do not track disclosure
We sometimes track users who come to our website from other websites and marketing landing pages, users who log in with a username and password and users who subsequently access third party websites. We may also keep a record of third party websites that are accessed through content or links found on our website. We may use this information to send targeted advertising to you. We do not respond to web browser Do Not Track (“DNT”) signals at this time.
For more information, please Contact Us.
6. When and how we share personal information with others
Any personal information that we collect from you is stored in one or more databases hosted by third parties located in the United States. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval. We may also engage third parties to assist us with business functions such as delivering information to you, contacting you on our behalf, and payment processing.
We do not otherwise reveal your personal information to third-parties for their independent use unless: (1) you request or authorize it; (2) it is in connection with the uses described above; (3) the information is provided to comply with the law (for example, to comply with a search warrant, subpoena or court order), enforce a contract or agreement that we have with you, to protect our rights, property or safety, or to protect the rights, property or safety of our employees or others; (4) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (5) to address emergencies or acts of God; (6) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf; (7) if we sell or buy any business or assets, in which case we may disclose your personal information to the prospective seller or buyer of such business or assets; or (8) if Ontic or substantially all of Ontic’s assets are acquired by a third party, in which case the personal information we hold will may be among the transferred assets.
This Privacy Policy does not apply to websites, apps, products, or services that we do not own or control, including the websites, apps, products, and/or services of our Clients. This means that this Privacy Policy does not explain what our Clients do with your information as contained within Client Data. Information provided by or to third parties, such as our Clients, is controlled by their respective privacy policies, which we encourage you to review for more information about their practices.
We may also gather aggregated data about our Clients and website visitors and disclose the results of such aggregated, anonymized information to our partners, service providers, advertisers, and/or other third parties for marketing or promotional purposes.
Our website may include user interfaces with social media sites such as Facebook, LinkedIn, Twitter, and others. If you choose to “like” or share information from our website through these services, you should review the privacy policy of that service. If you are a member of a social media site, this activity may enable the social media website to connect your website visit to your personal information.
7. U.S. state privacy law disclosures
We incorporate this section to identify additional consumer protections that were recently established under U.S. State privacy laws (such as, but not limited to, California, Colorado, Connecticut, Utah, or Virginia).
You can read more about the personal information we collect in the section titled “Personal information we collect” above, how we use personal information in the section titled “How we collect and use personal information” above, and how we retain personal information in the section titled “Personal information storage and retention” below. Depending on your location, to the extent provided for by local law and subject to applicable exceptions, you may have certain statutory rights in relation to your personal information that you (or, in certain states, an authorized agent acting on your behalf) can exercise by contacting us:
- The right to know information about our processing of your personal information, including the specific pieces of personal information that we have collected and disclosed for a business purpose in the last 12 months;
- The right to request deletion of your personal information;
- The right to correct your personal information;
- The right to receive information about the financial incentives that we offer to you, if any;
- The right to opt-out of the processing of your personal information for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects, if applicable; and
- The right to be free from discrimination relating to the exercise of any of your privacy rights.
We do not and will not “sell” the personal information that we collect from you through this website (as defined under applicable law). Please note that we use cookies for advertising and analytics purposes, as further described above in this Privacy Policy.
Exercising your rights. You may contact us at privacy@ontic.co or at Privacy/Legal, Ontic Technologies, Inc., 4009 Marathon Blvd., Austin, Texas 78756, to exercise your rights under applicable U.S. state privacy laws.
We will not charge or penalize you for requesting information and otherwise exercising your rights as described in this Privacy Policy, but we may reasonably limit the number of requests you may make and impose appropriate charges as permitted by applicable U.S. state privacy law.
In order to protect your personal information from unauthorized access, change, or deletion, we may require you to verify your credentials before you can submit a request to know, correct, or delete personal information. If you do not have an account with us, or if we suspect fraudulent or malicious activity, we may ask you to provide additional personal information for verification. If we cannot verify your identity, we will not be able to honor your request.
In some instances, you may request that we delete your personal information, consistent with your general right to request that we, as a business, delete any of your personal information that we have collected from you. Certain unique exceptions specifically preclude that we delete some information. Additional information is provided in this Privacy Policy.
Please note that any deletion, access, or other requests concerning Client Data (as defined above) should be submitted directly to our Clients.
If you use an authorized agent to request information or exercise your rights, that authorized agent must meet the same authentication requirements that apply to the requests that we may receive directly from you. We may verify requests made by authorized agents to ensure security and comply with regulations and our internal policies.
Depending on where you live, you may have the right to appeal a decision we make relating to requests to exercise your rights under applicable local law. To appeal a decision, please Contact Us.
8. Transferring personal information from the European Union to the United States
Our headquarters is in the United States. Information we collect from you will be processed in the United States. We have not sought nor have we received a finding of “adequacy” from the European Union under Article 45 of the GDPR. We rely on derogations for specific situations as set forth in Article 49 of the GDPR. We collect and transfer to the U.S. personal information only: with your consent, to perform a contract with you or pursuant to a compelling legitimate interest, which does not outweigh your rights and freedoms. We seek to take appropriate measures to protect the privacy and security of your personal information and to use it only consistent with your relationship with us and this Privacy Policy. We may also enter into data processing agreements and model clauses with our vendors.
9. Data subject rights
The European Union’s General Data Protection Regulation (“GDPR”) and other countries’ privacy laws provide certain rights for data subjects. When processing personal information contained within Client Data in connection with the provision of Services to our Client, we may be deemed a ‘data processor’ under the laws of certain jurisdictions while our Clients are deemed ‘data controllers’. Where we are deemed a data processor, you should contact our Client, the data controller, to pursue any such legal data subject rights.
We will reasonably cooperate with our Clients to support and comply with any such data subject rights requests. Where we are deemed a data controller under the laws of certain jurisdictions, we will take steps to help ensure that you are able to exercise your rights regarding personal information about you in accordance with applicable law. To do so, please Contact Us. Please note these rights may be limited in certain circumstances as provided by applicable law and depending on where you are located. We will promptly review all such requests in accordance with applicable laws:
- You may Contact Us to confirm that we are processing your personal information and to access any personal information that we may have collected about you.
- You may also inquire about the purpose and categories of your personal information that we may process, third parties that may have received your personal information from us, the purpose of our collection and processing of your personal information, the source of any personal information about you that you did not provide to us, and how long we will store your personal information.
- You have a right to correct (rectify) any personal information that we have collected from you if it is inaccurate.
- You may also request that we delete or cease processing that information, subject to certain exceptions as allowed by law.
- You may also request that we refrain from using your personal information for direct marketing purposes.
- You may request a copy of your personal information.
- You may object to or restrict the processing of your personal information.
- You may withdraw consent for the processing of your personal information. Withdrawing consent does not affect the lawfulness of processing based on consent prior to such withdrawal.
In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how we process your personal information. We encourage you to first Contact Us, so we have an opportunity to address your concerns directly before you do so.
When practicable, we will provide, at no cost and in response to your authentic request, your personal information to you or transmit it directly to another controller. If we cannot provide the requested information, we will let you know when it can be provided. If we deny your request, we will use our best efforts to explain the basis for our decision. Please note any requests concerning Client Data (as defined above) should be submitted directly to the relevant Client.
10. Information Security
We maintain physical, technical, and administrative safeguards to protect the privacy of any data and personal information that you transmit through this website. These safeguards include ongoing testing and updating of our security technology and restricting access to your personal information to employees who have a legitimate need to know that information. We also train our employees about the importance of confidentiality and maintaining the privacy and security of your information and will appropriately discipline our employees to enforce their privacy responsibilities.
11. Personal information storage and retention
Your personal information is stored in the United States on our servers and by cloud-based database management services that we engage. We retain personal information for the duration of our customer’s and potential customer’s business relationship with us and for a time period that is appropriate for legitimate activities such as account recovery, contract renewal, operational analysis, and historical archiving. For specific information about where and how long your personal information is stored, your rights of erasure and data portability, please Contact Us.
12. Changes and updates to the Privacy Policy
By using this website or our Services, you agree to the terms and conditions contained in this Privacy Policy, the Terms of Use, and any other agreement that we might have with you and that any dispute over privacy or the terms contained in these notices and agreements are governed by the laws of Texas. You also agree to arbitrate any such disputes in Texas and to abide by any limitation on damages contained in any agreement that we have with you. If you do not agree to these collective terms and conditions, please do not use this website or access our content. This Privacy Policy and our Terms of Use will change from time to time. We reserve the right to amend them at any time, for any reason, without notice to you, other than the posting of the amended Privacy Policy and Terms of Use on this website. You should review the current Privacy Policy and Terms of Use frequently to remain informed of any changes that may have been made to these documents. The provisions contained herein supersede all previous notices or statements regarding our privacy practices and the terms and conditions that govern the use of this website.
Questions, concerns, or complaints? Please Contact Us
