As COVID-19 continues to proliferate around the world, the health and safety of our employees, our clients and those they protect are our primary focus. We know many of you are on the front lines of this pandemic and have to focus on this new issue while not neglecting other responsibilities related to safety and security. We believe now more than ever in the importance of our mission of serving intelligence to those who protect.
How we’re serving our clients during this challenging time
As part of our commitment to our community of Ontic clients, we would like to extend an offer of complimentary Services assistance during this time. Our teams are on stand-by to help with anything from building additional threat-detection queries to pitching in with Entity hydration. Our Services and Success teams will proactively reach out to you over the coming days with additional details, but please don’t hesitate to call on us to supplement the important work you are doing. We will continue to explore opportunities to utilize the Ontic platform to help you keep your employees, students, principals, facilities and campuses safe.
How we’re keeping Ontic employees safe while maintaining business continuity
We’ve implemented a work from home policy for all Ontic employees and have suspended all company travel indefinitely. While our workforce will be remote, we are confident in the technical infrastructure and processes we have in place to continue to give our clients the same level of around-the-clock support in this new environment. You should experience no disruption in the Ontic platform or in the teams that support you.
At Ontic, we often say that our shared goal with our clients is to make nothing happen together, and today, that feels more true than ever. If you have any questions or concerns, don’t hesitate to reach out.
We’re all in this together.