Strategic Intelligence And Managed Services

Strengthen Your Security Program

Specialized services that amplify your team and help you unlock Ontic’s full potential

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Why work with Ontic’s strategic services team?

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Optimize your program

Leverage experts who fine-tune your Ontic platform — tailoring workflows, automations, and reporting to your evolving needs.

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Accelerate results

Drive impact from your Ontic investment sooner with experts who help you uncover insights fast and turn intelligence into action.

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Scale with confidence

As your program grows, rely on flexible support that reduces overhead and strengthens your intelligence efforts.

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Managed Services

Platform configuration, training, and guidance

Your day-to-day partner in ensuring Ontic stays configured, current, and ready to scale with your 
business needs.

Administrative support

Administrative support

User provisioning, access controls, data management, and dashboard configuration.

Configuration 
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Configuration 
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Post-implementation updates to workflows, forms, layouts, automations, and dashboards.

Upgrade and release support

Upgrade and release support

Guidance on new features, troubleshooting, and best practices for smooth adoption.

Strategic Intelligence Services

Custom intelligence powered by seasoned analysts

Dedicated analysts delivering deeper insights, customized investigations, and actionable intelligence tailored to your priorities.

Deeper insights

Deeper insights

Enriched profiles of persons of interest through records, social media, and link analysis.

Expert query building

Expert query building

Customized searches across social, dark web, and open sources for critical intelligence.

In-depth investigations

In-depth investigations

Tailored reports and intelligence aligned to your unique security needs.

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What our clients are saying

“It’s not just the system, but the Ontic team. They become a partner in protecting our principals. The term ‘force multiplier’ holds true.”

Security Services Manager
Fortune 100 Retailer

“When Austin came into listen to our calls with success and implementation it was a trifecta of awesomeness. He is experienced in our shoes and can communicate clearly.”

Security Leader
Fortune 500 Manufacturing Company

“[Services team member's] devotion and care is noticed, appreciated, and felt. His dedication has literally kept people safe and I can't say enough about his support.”

Security Leader
International Manufacturing Company

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Meet our Team of Experts

Get to know the people powering Ontic’s services — trusted experts helping you optimize your program, manage risk, and 
achieve success.

Adrienne Galbrecht

Adrienne Galbrecht

Senior Team Lead, Strategic Intelligence Services

Adrienne leads Ontic’s Strategic Services team, leveraging a decade in law enforcement as a crime and intelligence analyst. She transforms data into actionable insights that strengthen security, optimize operations, and enhance intelligence programs.

Connect with Adrienne
Marina Dearden

Marina Dearden

Strategic Intelligence Analyst

Marina enhances protective intelligence programs through expert research, threat monitoring, and social listening across open, fringe, and dark web sources. With six years in operational intelligence, she turns complex data into actionable security insights.

Connect with Marina
Laura Osegueda Garcia

Laura Osegueda Garcia

Managed Services Specialist

Laura helps organizations strengthen operations and protect people through expert client management, SaaS implementation, and customer success. With strong tech and service experience, she drives client execution, communication, and process improvement.

Connect with Laura
Austin Zaldivar

Austin Zaldivar

Managed Services Specialist

Austin supports proactive threat management to help organizations identify and mitigate risks. Drawing on his experience in security operations and asset protection at Meijer, he delivers technology-driven insights and dependable service to strengthen protective intelligence.

Connect with Austin

Chat with us to learn more

Whether you’re interested in Managed Services, Strategic Intelligence Services, or a combination of both, our team can help you determine the best path forward for your program.

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