Gaining Control of a Rapidly Expanding Threat Landscape

As a leading DTC culinary company grew, its security team partnered with Ontic to centralize threat management, prioritize the highest-risk individuals, and gain greater control over an expanding threat landscape.

Industry

Direct-to-Consumer Meal Delivery

Company Scale

1,500+ employees

Program

Threat Intelligence

Use Cases

Threat Monitoring, Persons of Interest

At a Glance

A single source of truth for a growing threat landscape.

Challenge

Rapid growth and high employee turnover made it difficult to manage an expanding list of potential threats.

Solution

Ontic centralized threat intelligence, person-of-interest management, and collaboration in a single platform.

Impact

The security team gained greater visibility into potential threats, prioritized higher-risk individuals, and proactively monitored emerging activity.

Products Used

The Challenge

Managing a rapidly expanding threat landscape

The market for entry-level workers is increasingly competitive, and high employee turnover created a constantly expanding list of potential threats across the company's fulfillment centers. Keeping track of disgruntled former employees and other persons of concern became increasingly difficult as the organization grew.

The security and legal teams relied on emailed documentation to share information about potential threats. Inclusion on the list was often subjective, important details were missing or outdated, and collaboration depended on everyone working from the latest version of an email.

The Solution

A connected platform for threat intelligence and collaboration

Ontic provided a single source of truth that enabled the security team to centralize threat intelligence, securely share information across the organization, and provide role-based access for contract security personnel. As new information surfaced, the team could quickly assess threats, collaborate more effectively, and act from one connected platform.

Continuous threat monitoring
Notifications surface relevant intelligence every six hours, helping the team identify new activity and focus on the highest-priority threats first.

One place to collaborate
Ontic replaced emailed documentation with a centralized platform where security teams can securely share current threat information and collaborate from a single source of truth.

Prioritized decision-making
Instead of manually reviewing an expanding list of persons of concern, the team can quickly assess new intelligence and determine where to focus attention first.

Built for a growing program
As the company's threat landscape continued to evolve, Ontic provided the flexibility to support additional users, growing intelligence needs, and expanding security operations.

The Impact

Greater visibility across an expanding threat landscape

The Sr. Director of Corporate Security and his team use Ontic to continuously monitor persons of concern, prioritize the highest-risk individuals, and respond more confidently as new intelligence emerges.

Managing more threats

With more than 500 persons of concern associated with each fulfillment center, Ontic helps the team continuously monitor activity without relying on manual searches.

Prioritizing high-risk individuals

Within the first three months, the team more than doubled the number of high-threat actors it actively manages and assesses, replacing manual processes with continuous monitoring.

Geo-specific intelligence

Geofenced monitoring around fulfillment centers helps the team stay informed about protests, severe weather, malicious activity, and other location-specific risks that could affect operations.

Faster response

Relevant threat intelligence is automatically surfaced and prioritized, helping the team cut through the noise and focus on the threats that require immediate attention.

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