Incident Management Software
Your incidents aren’t isolated. Your system shouldn’t be either.
Ontic unifies your incident response, turning fragmented systems into connected operations that drive faster, smarter decisions.
Proven incident management outcomes by the numbers
Based on verified outcomes from Ontic clients — including Fortune 100 security teams.
50%
faster incident resolution
70%
faster investigation and research
Up to 2x
more output with your current team
How it Works
When incident management connects to your entire security operation
Ontic doesn’t just manage incidents — it elevates incident response management by seamlessly connecting it to your broader security operation. When an incident occurs, responders instantly access complete operational context, cutting response time from hours to minutes.
Every incident strengthens your operational readiness, revealing vulnerabilities and patterns that enable proactive prevention of larger crises.
The Solution
How Ontic transforms reactive security into resilient operations
From intake to resolution — all connected, all in one place.
Process every incident with complete context in real time
- Smart intake forms adapt automatically based on incident type and severity
- Automated triage reduces hours of manual review to minutes of action
- Instant linking connects subjects, assets, locations, and prior cases for full context
Orchestrate multi-team response without delays
- Trigger pre-defined procedures and stakeholder notifications automatically
- Secure collaboration maintains need-to-know visibility and audit trails
- Native integration with Slack, Teams, ServiceNow, and other existing systems
Close incidents faster with less busywork
- Built-in research and monitoring eliminate system switching
- Mobile field updates capture photos, notes, and evidence in real-time
- Maintain a defensible system of record without the spreadsheet scramble
Transform incidents into institutional intelligence
- Identify trends, hotspots, and recurring issues by facility and region
- Use real data to inform security investments, staffing, and policy decisions
- Pattern recognition enables proactive risk mitigation
Demonstrate quantifiable security program value
- Executive dashboards track incident response times, resolution rates, and cost avoidance
- Automated reporting meets compliance requirements and audit standards
- Quantified metrics prove security ROI and support budget justification
Better Outcomes
Security that gets stronger with every incident
Respond faster
Cut incident response time from hours to minutes with instant access to everything you need in one incident management solution.
Do more with less
Automated workflows and mobile tools cut 80% of your admin work — so your team can handle more incidents without adding headcount.
Prevent escalation
Spot patterns and warning signs that help you stop issues before they escalate.
Featured Products
Best in class capabilities, purpose-built for Corporate Security
Incidents and Case Management
- Dynamic Intake Forms
- Automated Triage
- Tasking and Chat
- Mobile Incident Management
Complete incident lifecycle management with automated workflows and Connected Intelligence.
Integrated Research
- Identity Resolution
- Digital Footprint
- Vehicle Sightings
- Public Records
- TLOxp
Comprehensive investigative research and monitoring tools integrated directly into your case workflow.
Core Platform
- System of Record
- Workflow Automation
- Maps and Visualizations
- Metrics and Reporting
- Role-based Access Controls
- Mobile App
Govern your entire security operation from one secure platform — centralize data, automate workflows, and configure access controls for secure, efficient team collaboration.
Transform your Incident Management program
Let’s discuss the unique challenges you’re facing and build the case for Ontic as your security incident management software.
