October 21, 2026

Breaking Security Silos: Connecting People, Technology, and Decisions with Bill Udell

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In this episode

More data and more technology don’t automatically translate into better security decisions. Host Manish Mehta speaks with Bill Udell, CEO of Control Risks, and Luke Quanstrom, CEO and Co-founder of Ontic, about why technology and human expertise must work together to turn intelligence into action. They explore how disconnected systems and organizational silos slow decision-making, and why AI needs human judgment and a more complete picture of risk. The conversation also examines the convergence of physical and digital risks, rising expectations for security teams, and the growing importance of AI fluency. Throughout the discussion, they connect these changes to a larger challenge: translating security insights into business-relevant decisions that resonate with the C-suite and board.

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What you’ll learn

Why better security requires technology and human expertise working together

How disconnected systems limit AI insights and slow decisions

Which skills security teams need as physical and digital risks converge

More about our guests

 Bill Udell is the Chief Executive Officer of Control Risks. Bill’s career spans intelligence, global security, and business leadership, taking him from high-threat environments in the Middle East to advising organizations navigating complex risks around the world. Before becoming CEO, Bill led Control Risks’ global security business. He also oversaw the firm’s operations and client relationships across the Americas, bringing together teams across risk consulting, crisis management, security, and investigations. Earlier in his career, he managed the firm’s Iraq business. Prior to joining Control Risks, Bill served as both an intelligence analyst and an operations officer with the CIA. briefing policymakers on Middle Eastern affairs and counterterrorism and supporting human intelligence activities worldwide.

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At Ontic, Lukas Quanstrom leads a team of technologists and security experts to develop best-in-class software that corporate and government security professionals use to proactively manage threats, mitigate risks, and make businesses stronger. Before starting Ontic, Quanstrom was an early employee at Sprinklr, ultimately serving as Global Vice President of Client Success, where he built out and led the entire customer-facing team to ensure strategic alignment of business objectives to Sprinklr technology adoption and use. A strategist by trade, he spent his years prior to Sprinklr helping Fortune 500 businesses embrace and leverage emerging technology.

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