Data Processing Addendum

Last updated: October 10, 2023 This DPA supplements the Agreement and applies exclusively to Ontic’s Processing of Client Personal Data in providing services to Client under the Agreement. Any capitalized term not defined in this DPA shall have the meaning given to it in the Agreement. This DPA is not intended to remove or lessen…

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Service Provider Master Services Agreement

Last Updated: December 2023 This Master Services Agreement, including all Order Forms, addenda, exhibits and schedules hereto (collectively, this “Agreement”), is between Ontic Technologies, Inc., a Delaware corporation, located at 4009 Marathon Blvd., Austin, Texas 78756 (“Ontic”) and the party executing the Order Form (“Client”), and is effective as of the date of last signature…

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Ontic Accessibility Statement

Ontic is committed to making our Platform’s content accessible to all of our Users. If you believe any content, feature, or functionality is not fully accessible to people with disabilities, please contact our Customer Service team and provide a description of the specific feature you feel is not fully accessible. We take your feedback seriously…

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Security Overview

Updated: March 2023 01. Overview This document describes the technical and organizational security measures and controls implemented by Ontic to protect personal data and ensure the ongoing confidentiality, integrity and availability of Ontic’s products and services. This document is a high-level overview of Ontic’s technical and organizational security measures and controls. Additional details on these…

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Standard Service Level Agreement (SLA)

Last updated: August 2023 1. Definitions “Emergency Maintenance” means maintenance that is performed by Ontic due to a major issue impacting the SaaS Platform outside of the Scheduled Maintenance Window. “Scheduled Maintenance Window” means the designated time periods during which Ontic may limit or suspend access to the SaaS Platform so that planned maintenance may be performed,…

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Master Services Agreement

This Master Services Agreement, including all Order Forms, addenda, exhibits and schedules hereto (collectively, this “Agreement”), is between Ontic Technologies, Inc., a Delaware corporation, located at 4009 Marathon Blvd., Austin, Texas 78756 (“Ontic”) and [name/incorporation/address] Client (“Client”), and is effective as of the date of last signature below (“Effective Date”). Ontic and Client are each…

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Terms of Use

This page describes the terms and conditions that govern your use of the Ontic Website (the “Site”). Please see Ontic’s Privacy Policy for information about our data collection practices. For more information, please Contact Us 1. General 1.1 By choosing to use the Site, you are agreeing to abide by all of the terms and conditions of this Terms of Use between…

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Privacy Policy

Last Updated: February 9, 2023 PRIVACY POLICY & NOTICE OF CALIFORNIA PRIVACY RIGHTS  This Privacy Policy tells you about how Ontic Technologies, Inc., a Delaware corporation (“Ontic”), collects and uses information about you (“personal information”) that we receive while you use this website and rights regarding that personal information. Diligence is important for protecting the…

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